Our Sofa Picks
P&B’s customer service was excellent. At time of order, the nightstand was back ordered. They were quick to respond to my inquiries and updated me accordingly. The wait was much shorter than expected. The nightstand arrived assembled and nicely packaged, everything well protected. The piece is beautiful and feels well built and sturdy. I would def use them again.
The actual sofa is great, but the shipping and delivery was an absolute disaster. The third party company they utilized for delivery sent multiple incorrect scheduling requests only to cancel the confirmed delivery appointment during the appointment window (which is not great when you take time off work to be there to receive the item). The estimated delivery date of <30 days ended up being a 2 month cluster of constantly having to manually confirm all of the scheduling details with a company rep directly because I was still getting spammed with bogus automated scheduling requests from their system. Great sofa, but won’t be ordering anything from them again sadly.
Poly and Bark is amazing to work with! As a designer, it is so important to me that my clients are fully satisfied with their purchases. Poly and Bark stands by this, as well, and is more than generous with the return policy and satisfaction guarantee. The quality is always above what I expect, they are reasonably priced and offer a lovely variety of finishes (and will send free samples). You honestly can't go wrong!
We really like our sofa. Ordering was easy. Delivery was prompt. The only issue I have is that the sample leather does not quite match the sofa we received. It’s much darker and more of a dark gray rather than a navy blue. But it’s well made. We like it.
After extensive research I ordered a sectional from P&B. To say the quality has exceeded my expectations is an understatement. And it's absolutely gorgeous! Not uploading the photos only because I'm not done redecorating, and my new green sectional might seem out of place. But we absolutely love it and it's definitely built to last!!! Now, P&B, please make Ronda Extension Dining table in BLACK! Please!!!
Only wish we had found this company earlier in our lives! The beautiful Italian leather and sturdy construction validates that we will have these pieces for years to come! Delivery was quick and seamless and boy, was it well packaged! Would definitely recommend and will be back for more pieces.
Buying a living room full of furniture, sight un-seen was a bit nerve wracking. But through online research and meticulously reading all the reviews and perusing photos of Poly and Bark Furniture, we bought a leather sectional with matching chairs and ottoman. The communication from P&B was excellent, and delivery fast. We are obsessed with our new furniture and everyone that comes over compliments on how beautiful they are. I would recommend Poly and Bark to anyone considering purchasing furniture online.